Privacy Policy

Last Updated: August 2026

Nuventa Solutions ("we", "us", "our") respects your privacy and is committed to handling personal information in accordance with the Privacy Act 2020 (NZ). This policy explains what personal information we collect, how we use it, and your rights in relation to it.

What Information We Collect
We may collect personal information when you:
- Contact us through our website enquiry form or email
- Request a quote, consultation, or further information about our services
- Subscribe to updates or industry communications from us
- Otherwise voluntarily provide it to us (e.g. by phone or in person)

This may include your name, business name, email address, phone number, and any project or product details you choose to share with us.

Site Visit Data
Like most websites, we may automatically log certain technical information when you visit our site for statistical and security purposes, such as:
- Browser and device type
- Date and time of visit
- Pages viewed
- Referring website

This information is used in aggregate and is not used to identify individual visitors, except where required by law (for example, in response to a lawful request from a law enforcement agency).

Marketing Communications
If you subscribe to updates, request information, or otherwise engage with us, we may send you industry insights, company news, or relevant service information. We use email to manage these communications.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

How We Use Your Information
We may use your information to:
- Respond to enquiries and quote requests
- Discuss and progress potential or active product development projects
- Provide proposals and project support
- Manage client relationships
- Send updates and marketing communications, where you have agreed to receive these
- Improve our website and services
- Meet legal and regulatory obligations
- Protect the security and integrity of our business

Disclosure of Information
We do not sell or rent personal information to third parties.

We may share information with trusted service providers who assist us in operating our business, including, but not limited to:
- Website hosting providers
- Email/CRM platform
- Google Analytics
- IT and software providers
- Professional advisers
- Manufacturing or supply chain partners, where necessary to deliver a project you've engaged us for and on your instruction
- Regulatory authorities, where legally required

These providers are only permitted to use your information for the purposes of providing services to Nuventa Solutions.

Data Storage and Security
We take reasonable steps to protect personal information from unauthorised access, loss, misuse, disclosure, alteration, and destruction. While we implement appropriate security measures, no electronic transmission or storage method can be guaranteed to be completely secure. Information may be stored using third-party service providers, some of which may store data outside New Zealand.

Website Analytics and Cookies
Our website uses cookies and similar technologies to improve user experience and understand how visitors interact with our website.

We use Google Analytics 4 (GA4) to collect information such as pages visited, time spent on pages, device and browser information, general geographic region, and website traffic sources. This helps us improve our website and services.

Google may process this information in accordance with its own privacy policies — see policies.google.com/privacy.

You may disable cookies through your browser settings, although some website features may not function correctly.

Access and Correction
Under the Privacy Act 2020, you have the right to request access to personal information we hold about you and request corrections if any information is inaccurate or incomplete.

To make a request, or if you have any questions about this policy, please contact us at info@nuventa.co.nz.

Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.

Complaints
If you have concerns about how we've handled your personal information, please contact us directly in the first instance. If you're not satisfied with our response, you have the right to make a complaint to the Office of the Privacy Commissioner (www.privacy.org.nz).

Changes to This Policy
We may update this Privacy Policy from time to time. Changes become effective when published on this website.